I left my last blog with a “but…”
Sorry for the cliff hanger. Ok lets get ready with the mission impossible theme music for the build up. Sorry for the disappointment, no major buts (or butts), realised that to keep a travel blog interesting is harder than I thought. Also I was writing my blog at night after a long day, so I decided to stop right there after the but.
Jan and I were really tired, hungry at the same time excited. We were torn between admiring the view from our balcony or adorning the bed. Not sure of the order, but I think there was a shower, coffee for Jan and tea for me and then a bit of a nap. More like an attempt at a nap, we were both over tired and over excited to actually fall asleep. Both of us fighting jet lag from different hemispheres didn’t help either. The whole day one of was sleepy and the other wasn’t, the one who wasn’t kept the other one up.
What I loved about these rooms were that each one was a seperate unit. Its not a hotel where it’s just a big square building with a corridor in the middle with rooms on either side.
The gardens werew well kept. The pool looked clean. Slowly the fear of being in India was disappearing. The major plus with Acron was that the breakfast was extended till 1.00 pm. I think for those on holidays with teenagers who are usually an off shoot of the sloth family, this would be a definite plus.
Jan and I slowly descended down the stairs to have some brunch. There is something to be said about eastern hospitality. But at acron it was more than just eastern hospitality.
I like to add something I wrote on”trip advisor”. For this jogs my memory of individual names and events. Please note I am not paid for this segment/endorsement. I am writing purely for the benefit of the readers who may be enticed to make a visit to Goa.
I am not surprised that this place is rated number 1 in Goa at present. I am looking for a word higher than Excellent to describe their customer service. There is customer service and then there is Goan Service and then above that would be Acron Service. We were treated like queens from the very beginning and it didn’t end even after we checked out.
We arrived very early from our flight. They were still willing to pick us up that early. After 3 back to back flights we were extremely exhausted. Taking this into account, they got our rooms ready and let us check in straight away. And this was at 8.30 am. They did not charge a penny more for such an early check in. Paul and his comrades see to it that the pampering and special treatments start from then on.
We booked Acron because we couldn’t get all of our stay in another 5 star hotel. So we were going to stay here for the first 3 days and then move to the other. I am glad the other place didn’t have the availability which made us come here. Else we would have missed this gem.
Ashwini and Gautam at front office make anything look possible. They organised us a trip to see a spice plantation, churches and temple. Our driver Avinash was with us the entire day. A very polite and knowledgeable man. Anytime you want to step out of the hotel to see the beach or get a bite, they will organise a free shuttle car. The beach is only a 10 min walk, so you have the choice of walking or they can organise a vehicle.
You’re treated with Breakfast from 7.00am (I am not sure, we never woke up early enough to find out) till 1.00pm. You will be greeted by Rajesh the tall elegant lad, Chinmoy a really sweet natured human being, Sooraj sweet but cheeky as well, I am smiling as I recall. There were many others whose names have escaped my jet lagged memory. Along with all of them looking after you and having a chat you will also get a visit by Mildred. Mildred is like the icing on the cake. You are in this happy place, your room is perfect, your view is amazing and the service is faultless and you think nothing can top this nor does it need any topping. And then they send you Mildred. She is a breath of fresh air, full of energy, anything you need, and she will make it happen even suggest things to do, places to go and she will organise and make it all possible. She fits the job and the job the fits her perfectly. I am not sure the word Customer Service is adequate with the staff here. As it is so genuine it transfers to another level. I have to congratulate the management as well. They have picked the right staff with the right attitude and given them the confidence and latitude. Which we found lacking in the 5 star hotel.
Loved the architecture of the place. Losing the corridors and mass building, it gives the illusion that you are living in your own town house. The pool with a look of overflowing into the river, again gives that illusion that you are one with the river. Pool chairs inside the pool, well that’s a novel idea, but works as well. Free drinks and live music at the pool side from 7.00pm – 8.00pm is again a nice touch.
I could keep on writing. If you are thinking of visiting India, I think Goa is a must and if you are visiting Goa, stay at Acron.
I think in my bnext blog I will talk about the food, culture and everything else.